Retake Policy: Unlimited
You may be eligable for funding for this programme call us on 0330 223 0379 to find out more (Terms & Conditions apply)
Learn hospitality skills and improve customer service through our online course.
This course aims to explain the basics in good hospitality skills and at the same time show how it can be equally useful for workers in other areas of hospitality such as bars, cafes and coffee shops. We will provide the information needed to help you give the best customer service.
Section 1: All about the good service and how important it is to your customer
Section 2: How to give good customer service
Section 3: This is all about the most professional way to serve food
Section 4: What you need to know about different types of drinks
Section 5: What you need to know about different types of drinks
Section 6: Understanding everything about the foods
Section 7: How to upsell
Endorsed by Highfield Qualifications
Proceed to checkout to pay by card or if you would like to pay by invoice please call the team on 0330 223 0379